Returns & Refunds
Return Eligibility
Items may be returned within 7 days of delivery, provided they are unused and in original packaging with all tags attached.
Non-Returnable Items
- Items showing signs of use or damage
- Items without original packaging
- Sale or clearance items
How to Return
- Email officialfrexo@gmail.com with your order number.
- We will send you return instructions within 24 hours.
- Ship the item back using a trackable method.
- Once received and inspected, your refund will be processed within 5–7 business days.
Refund Method
Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.