Frequently Asked Questions
Can't find an answer? Email us at officialfrexo@gmail.com.
How long does shipping take?
Standard shipping takes 5–7 business days within India. Express options are available at checkout.
What phone models do you support?
We support a wide range of models including iPhone, Samsung Galaxy, OnePlus, and more. Check the product page for compatibility.
Are the cases drop-proof?
Our cases are designed with reinforced corners and shock-absorbing materials for daily protection.
Can I track my order?
Yes — once your order ships you will receive a tracking number via email. You can also track it on our Track Order page.
How do I return a product?
We accept returns within 7 days of delivery for unused items in original packaging. See our Returns policy for details.
Do you offer custom designs?
Custom orders are not currently available, but we are working on it. Stay tuned!